Shenzhen Leqi Innovation Co., Ltd. (hereinafter referred to as "we") are fully aware of the importance of personal information to you, and will do our best to protect your personal information safely and reliably. We are committed to maintaining your trust in us and abiding by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of selective consent, the principle of minimum sufficiency, the principle of ensuring safety, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information according to the industry's mature security solutions. In view of this, we have formulated this "User Privacy Policy" (hereinafter referred to as "this Policy/this Privacy Policy") and remind you:
This policy applies to "SmallRig Up" products or services (hereinafter referred to as "this application")
This app is a tool application focused on user device management and firmware upgrades. We are fully aware of the importance of user privacy, so we hereby formulate this Privacy Agreement (hereinafter referred to as the "Agreement") to clarify how we collect, use, store and protect your personal information. Please note that since this app can be used without user login, we will not actively collect any information that can identify you personally (unless you voluntarily provide it).
Before using any product or service of this application, please be sure to read and thoroughly understand this policy, and use the relevant products or services only after confirming that you fully understand and agree to it. Once you start using any product or service of this application, it means that you have fully understood and agreed to this policy. If you have any questions, comments or suggestions about the content of this policy, you can contact us through the various contact methods provided in this application.
This privacy policy section will help you understand the following
I. How do we collect and use your personal information?
II. How do we use cookies and similar technologies?
III. How do we share, transfer, and publicly disclose your personal information?
IV. How do we protect your personal information?
V. How do we handle personal information of minors?
VI. How your personal information is transferred globally
VII. How to update this privacy policy
VIII. How to contact us
IX.Third party SDK
I. How do we collect and use your personal information?
Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. We will collect and use your personal information for the following purposes as described in this policy:
1.Anonymous Information and Device Information
In order to optimize application functions, enhance user experience and ensure the accuracy of firmware upgrades, this application may collect the following anonymous information or information that cannot be directly associated with a specific individual:
· In order to ensure the safe operation of applications and services, we will collect your device model, device name, device unique identifier, login IP address, product version number, and mobile network information;
· Our products are developed based on DCloud uni-app (5+ App/Wap2App). During the operation of the application, we need to collect your device's unique identification code (IMEI/android ID/IDFA, SIM card IMSI information) to provide statistical analysis services, and improve performance and user experience through application startup data and abnormal error log analysis to provide users with better services;
· Network connection status (such as Wi-Fi, mobile data) for easy firmware download and upgrade
2.We will use the specific permissions you grant during software installation and use:
(1)Read photos or take photos
For example: When you provide feedback, we may request access to your photo album or camera.
On some models, the permission to read the photo album is expressed as "read the contents of the memory card".
If you refuse to authorize photo album or camera permissions, you will not be able to use the corresponding functions, but it will not affect your normal use of other functions of this application.
(2)Write to album
For example, when you use the photo downloading function, we will ask you for permission to write to your photo album or storage card.
On some models, the album write permission is expressed as "modify or delete the contents of the memory card."
(3)Obtaining location permissions
For example: When you use the Bluetooth add device function, we will request your location permission so that we can better scan the Bluetooth devices around you.
If you refuse to authorize location permissions, you will not be able to use the nearby recommendation function, but it will not affect your normal use of the product browsing function.
3.Use of Non-Personal Information
The information collected above will only be used to improve the service quality of this application, troubleshoot, statistical analysis and provide you with customized firmware upgrade suggestions. We will not associate this information with any information that can identify you personally.
4.Log information:
When you use our website or products or services provided by the client, we will automatically collect the details of your use of our services and save them as relevant network logs, such as your search query content, Idiv address, browser type, telecommunications operator, language used, access date and time, and records of web pages you visited.
Please note that individual device information, log information, etc. cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use period. We will anonymize and de-identify such personal information unless we obtain your authorization or otherwise required by laws and regulations.
When you contact us, we may save your communication/call records and content or information such as the contact information you leave in order to contact you or help you solve the problem, or record the solution and results of related problems.
II. How do we use cookies and similar technologies?
1.Cookie
To ensure the normal operation of the website, provide you with an easier access experience, we will store a small data file called Cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With Cookies, websites can store data such as your preferences.
2.Web Beacons and Pixel Tags
In addition to Cookies, we also use other similar technologies such as web beacons and pixel tags on our websites. For example, the email or text message we send to you may contain an address link to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve our customer service experience. A web beacon is usually a transparent image embedded in a website or email. With the help of the pixel tag in the email, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
III. How do we share, transfer, and publicly disclose your personal information?
1.Shared
We will not share your personal information with companies, organizations or individuals other than the service provider of this application, except in the following circumstances:
1.1Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
1.2Sharing under statutory circumstances: We may share your personal information in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law.
1.3Sharing with Affiliates: Your personal information may be shared with our affiliates to facilitate our joint provision of services to you based on associated accounts, or to protect the personal and property safety of our affiliates or other users or the public from infringement. We will only share necessary personal information (e.g., to facilitate your use of our affiliates' products or services, we will share your necessary device-related information with our affiliates). If we share your sensitive personal information or our affiliates change the purpose of using and processing your personal information, we will ask for your authorization and consent again.
2.Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
2.1Transfer with explicit consent: We will transfer your personal information to other parties with your explicit consent;
2.2In the event of a merger, acquisition, or bankruptcy liquidation, or other circumstances involving a merger, acquisition, or bankruptcy liquidation, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this Policy, otherwise we will require the company, organization, or individual to re-solicit your authorization and consent.
3.Public disclosure
We will disclose your personal information publicly in the following circumstances:
3.1With your explicit consent or based on your active choice, we may publicly disclose your personal information;
3.2If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of this application, or to protect the personal and property safety of users of this application and its affiliates or the public from infringement, we may disclose your personal information, including relevant violations and measures that this application has taken against you, with your consent in accordance with laws and regulations or the relevant agreement rules of this application.
4.Exceptions to prior authorization and consent when sharing, transferring, or publicly disclosing personal information
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
4.1 Related to national security and national defense security;
4.2 Related to public safety, public health, and major public interests;
4.3 Related to criminal investigation, prosecution, trial and execution of judgment;
4.4 To protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain their consent;
4.5 Personal information that you disclose to the public on your own initiative;
4.6 Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to legal provisions, sharing and transferring of de-identified personal information, while ensuring that the data recipient cannot restore and re-identify the subject of the personal information, does not constitute external sharing, transfer or public disclosure of personal information, and the storage and processing of such data will not require additional notification to you and your consent.
IV. How do we protect your personal information?
1.Although this app does not require users to log in, if you voluntarily provide personal contact information (such as email, phone number) and other information that can identify you through feedback, customer service, etc., we will only use it to process your request, respond to your feedback or provide necessary support services. We promise not to use such information for other purposes without your explicit consent.
2.We have adopted reasonable and feasible security measures that are in line with the general solutions in the industry to protect the security of the personal information you provide and prevent personal information from being accessed, disclosed, used, modified, damaged or lost without authorization. For example, when exchanging data (such as credit card information) between your browser and the server, it is encrypted and protected by the SSL (Secure Socket Layer) protocol (i.e., HTTPS protocol); we will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent personal information from being maliciously attacked; we will deploy access control mechanisms to try to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
3.We have an industry-leading data security management system that focuses on data and revolves around the data life cycle. It improves the security of the entire system from multiple dimensions including organizational construction, system design, personnel management, product technology, etc.
4.We will take reasonable and feasible measures to try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless the retention period needs to be extended or permitted by law.
5.The Internet is not an absolutely safe environment. We strongly recommend that you do not send personal information using any communication method other than that recommended by this application. You can establish connections and share with each other through our services. When you create a communication, transaction or sharing through our services, you can choose the object of communication, transaction or sharing on your own, as a third party that can see your transaction content, contact information, communication information or sharing content and other related information.
If you find that your personal information has been leaked, please contact the customer service of this application immediately so that we can take appropriate measures based on your application.
Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even personal sensitive information, such as when you post updates or choose to upload pictures containing personal information in public places such as group chats and circles. Please consider more carefully whether to share or even publicly share relevant information when using our services.
V. How do we handle personal information of minors?
If you are a minor, we recommend that you ask your parents or guardians to read this Privacy Policy carefully and use our services or provide us with information only with the consent of your parents or guardians.
In the case of collecting personal information of minors when using our products or services with the consent of their parents or guardians, we will only use, share, transfer or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.
VI. How your personal information is transferred globally
The personal information we collect and generate during our operations within the territory of the People's Republic of China is stored in China, except in the following circumstances:
6.1 The laws and regulations have clear provisions;
6.2 Obtain your explicit authorization;
6.3 You conduct personal proactive actions such as cross-border live broadcasting/posting updates through the Internet.
In response to the above situations, we will ensure that your personal information is adequately protected in accordance with this privacy policy.
VII. How to update this privacy policy
We may adjust or change this Privacy Policy from time to time. Any updates to this Privacy Policy will be posted on the mobile client by marking the update time. Except where otherwise required by laws, regulations or regulatory requirements, the adjusted or changed content will take effect within 7 days after notification or publication. Please pay attention to changes in relevant announcements, prompt information, agreements, rules and other related content from time to time. If you do not agree with the adjusted or changed content of the Privacy Policy, you should immediately stop using the corresponding service and we will stop collecting your relevant personal information; if you continue to use this APP product or service, we believe that this means that you have fully read, understood and accepted the revised personal information protection and privacy policy.
VIII. How to contact us
1. If you have any questions, comments or suggestions about the content of this policy, you can contact us through "Settings" - "About Us" - "Feedback" in the APP;
2. If you find that your personal information may have been leaked, you can report it through the feedback of this application;
Company name:Shenzhen Leqi Innovation Co., Ltd.
Office address:Room 103, 501, 601, Building 5, Fenghe Industrial Park, No. 1301-50, Guanguang Road, Xinlan Community, Guanlan Street, Longhua District, Shenzhen, Guangdong, China
Email ：app@smallrig.com
IX.Third party SDK
1. This application integrates Bugly Android SDK to record error behavior during application execution:
SDK Name: Bugly Android
Developer: Shenzhen Tencent Computer Systems Co., Ltd
Privacy Connection: https://privacy.gg.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Version effective date:2024-9-27
Last updated:2024-11-27